Your personal information matters to us. This Privacy Policy explains what data jil11 collects when you register and play, why we collect it, how we protect it, and what your rights are as a player based in the Philippines.
Here's a plain-language summary of how we handle your data. Full details are in the policy sections below.
jil11 collects personal data strictly for operating your account, processing payments in PHP, verifying your identity, and keeping the platform secure. We don't collect data beyond what's necessary for these purposes.
jil11 does not sell your personal data to third parties. We only share information with service providers who help operate the platform — such as payment processors and identity verification services — under strict confidentiality agreements.
All data transmitted between your device and jil11 is protected by SSL encryption. Whether you're logging in from Manila, Cebu, or Davao, your account details and transaction data travel over an encrypted connection.
Identity documents submitted for KYC verification are used only for age and identity confirmation before your first withdrawal. These documents are stored securely and are not used for any purpose beyond verification and compliance.
jil11 uses one-time password (OTP) verification for account login and sensitive account actions. This ensures that even if someone else knows your password, they cannot access your account without your registered mobile number.
As a jil11 player, you have rights over your personal data — including the right to access the information we hold about you, request corrections, and in certain cases request deletion. Contact us at support@jil11.com to exercise these rights.
This Privacy Policy applies to all individuals who visit, register for, or use the jil11 platform — including the website, betting markets, casino games, eBingo sessions, and account services. It applies to players based in the Philippines, which is the only market jil11 serves.
By registering and using jil11, you agree to the data practices described in this policy. If you do not agree, please do not create an account or use the platform.
jil11 collects personal information in two ways: information you provide directly and information we collect automatically when you use the platform.
Information you provide directly:
Information collected automatically:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Name, date of birth, government ID | Registration and KYC |
| Contact Data | Email address, mobile number | Registration |
| Financial Data | Bank account or e-wallet details | First deposit or withdrawal |
| Usage Data | Games played, bets placed, session logs | Ongoing platform use |
| Technical Data | IP address, device type, browser | Every platform visit |
jil11 uses the personal data it collects for the following purposes:
jil11 does not use your personal data for automated decision-making that produces significant legal effects on you as a player, beyond fraud detection and responsible gaming monitoring.
jil11 processes your personal data on the following legal grounds:
jil11 does not sell your personal data. We share information only with trusted third-party service providers who are necessary to operate the platform, and only to the extent required for their specific function.
Categories of third parties who may receive your data include:
All third-party service providers who receive personal data from jil11 are contractually required to handle that data securely and only for the purposes for which it was shared.
jil11 uses cookies and similar technologies to operate the platform, keep you logged in, remember your preferences, and analyse how the platform is used. Here is a summary of the types of cookies we use:
Most browsers allow you to control cookies through their settings. Disabling essential cookies will affect your ability to use the platform normally. Disabling performance and functional cookies will not prevent you from accessing jil11 but may reduce some convenience features.
jil11 retains your personal data for as long as your account is active and for a reasonable period after account closure, in accordance with applicable legal and regulatory requirements.
If you request account closure, jil11 will process the closure and initiate data deletion procedures in accordance with our retention policy, subject to any outstanding legal or regulatory obligations that require continued retention.
jil11 implements technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include:
While jil11 takes data security seriously and implements robust protections, no online system can guarantee absolute security. You play an important role in keeping your account safe by using a strong, unique password and not sharing your login credentials with anyone.
If you suspect your account has been compromised, contact jil11 support immediately at support@jil11.com.
As a jil11 player based in the Philippines, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at support@jil11.com with your registered account email address.
Request a copy of the personal data jil11 holds about you and how it is being used.
Request that inaccurate or incomplete personal data held by jil11 be corrected or updated.
Request deletion of your personal data, subject to jil11's legal retention obligations.
Object to the processing of your data where we rely on legitimate interests as the legal basis.
Request your data in a commonly used, machine-readable format for transfer to another service.
Where processing is based on your consent, withdraw it at any time without affecting prior processing.
jil11 is strictly for players aged 21+. We do not knowingly collect personal data from individuals under 21 years of age. Age verification is enforced through KYC checks prior to the first withdrawal.
If jil11 discovers that an account has been registered by a person under 21, the account will be immediately closed, any funds held will be handled in accordance with our Terms and Conditions, and all personal data associated with the account will be deleted.
If you believe a minor has registered an account on jil11, please contact us at support@jil11.com immediately.
jil11 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be posted on this page with a revised effective date.
We encourage you to check this page periodically. Continued use of jil11 after an updated policy has been posted indicates your acceptance of the changes. If you have concerns about a change, contact us at support@jil11.com.
For any questions, requests, or concerns about this Privacy Policy or how jil11 handles your personal data, reach us through the following channel:
You can also find answers to common account and platform questions in our FAQ section. For questions about responsible gaming tools and self-exclusion, visit our Responsible Gaming page.
jil11 takes privacy seriously. Register today with confidence knowing your personal data is handled with care, encrypted in transit, and never sold to third parties. All accounts are for players aged 21 and above in the Philippines.